Privacy Policy

Effective November 6, 2026

This policy explains how the HaiBella app for iPhone ("the app") handles information. The short version: there are no accounts, no ads, and no analytics or tracking. Your chats and saved words are stored on your iPhone. To power the conversation, the messages you write or speak are sent to AI services, described below.

Your conversations

When you send a message, it travels over an encrypted connection to our server (hosted on Google Firebase), which passes it to OpenAI to write the reply, corrections, and translations. Our server doesn't save your messages. It only forwards them and returns the result.

When you start a chat, its topic is sent to Google's Gemini AI to create the chat's title and icon.

Voice

• Speaking: when you use the microphone, your voice is streamed to ElevenLabs to turn it into text. The audio isn't saved in the app.
• Listening: to read messages aloud, the app uses Apple's built-in voices on your iPhone or sends the text of the message to Google Cloud Text-to-Speech to create the audio.

How these services handle your data

OpenAI, Google, and ElevenLabs process what they receive only to provide these features, under their own privacy policies, and may keep it for a limited time as those policies describe. Please don't share sensitive personal information in your chats.

• OpenAI privacy policy
• Google privacy policy
• ElevenLabs privacy policy

What's stored on your iPhone

Your chat history, saved vocabulary, goals, and settings are stored on your iPhone. They aren't uploaded to our server. Deleting the app deletes them. Optional daily reminders are scheduled on your device.

Purchases

Subscriptions are processed by Apple. We never see your name, Apple ID, or payment details, only confirmation from Apple that a subscription is active.

What we don't collect

• No account, name, email address, or phone number is required.
• No location, contacts, or photos.
• No analytics, crash-reporting, advertising, or tracking tools.

Children

HaiBella is rated 12+ on the App Store and isn't directed at children under 13. We don't knowingly collect personal information from children under 13.

Contact

Questions about this policy: haibellahelp@gmail.com. If you email us, we use your address only to reply.

Changes

If this policy changes, the new version will be posted on this page with a new effective date.